职位介绍:1、Client focused, good relationship with clients and be reliable to clients;
2、Quick query answer to clients, Including retailers, vendors and factories、 Both for non-technical and common technical questions;
3、Sample in problem follow up, cooperate with sample in team to identify sample per request form if with problem, and reach submitter to clarify;
4、Quotation follow up, understand the need of client, and ensure quotation be sent out in time and follow up query answer;
5、Testing follow up, work with operation team to confirm basic sample information/document or additional sample sending with submitter、 If PAID clarification is concerned, should check with global Program Manager;
6、Testing request form check, to make sure follow PAID or general requirement、 If not, follow up with submitter to update;
7、Daily discipline insurance with timely response both internally and externally or escalation to N+1;
8、Cooperate with operation team to give exact due date of testing to clients, to ensure catch up client’s schedule;
9、Cooperate with operation team to give client professional advice on testing explanation or improvement;
10、Cooperate with Invoice team to make sure exact invoice sending/delivery or posting to website;
11、Familiar with PAID of each program and take charge of distributing the update of program to related operation team if any;
12、Comply at all times with all applicable legal requirements, BV Group HSE Policies and procedures, client’s HSE procedures and practices。
任职要求:1、Client focused, on skill, negotiation skill appreciated;
2、Strong accountability;
3、Result driven;
4、Smart and reliable, and do well in setting up good relationship with clients;
5、Patient and willing work under big pressure;
6、Self-motivated, diligence, loyalty to work and team work spirit;
7、Good English both oral and writing with professional manner。
招聘人数:2人
薪资待遇:7000-10000元/月
工作地点:上海闵行区